Pick N Pay does not respect their customers lives

Item: Pick n Pay
Rating: 1
Author: Philile G

Re: - customer care Inquiry: 107548

We reported a case of a Pick n pay damage to my car windscreen on the 5 of February (call REF. ********** 856) and Pick n Pay consultant asked us to send all info. and we did.. until this day (month later) they haven't reported/updated us on our claim.

We almost lost control of the car, on what could have been a fatal accident, not to mention the trauma we suffered... yet Pick n Pay chooses to not acknowledge us.

Pick and Pay does not respect their customers...

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

14 Mar 2019, 12:07

Good day Philile Gumede,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Pick n Pay Team

Pick n Pay's reply14 Mar 2019, 12:07

Official