1 reviews | Active since Aug 2016

14 Dec 2019, 10:32

Pick n Pay does not have a Customer service clue

A few weeks ago I posted a complaint regarding Pick n Pay online shopping. I received a response which was a typical apology that all Corporate companies send. To date I have not received a refund for items not provided. Yes the amount is arbitrary BUT it is the principal of the matter. Will never use them again

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Dec 2019, 11:41
Official
Good day Beverley Riley,  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the inconvenience caused, we are following up on your refund. 

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards, The Pick n Pay Team