MA
Martin A

1 reviews | Active since Aug 2020

04 Sept 2022, 13:36

Pick n pay does not deliver ..

Placed an order for delivery (asap) at 08h30. The delivered an incomplete order now at 13h22. The would not cancel the order. A whole Sunday morning wasted. No compensation for the time wasted. **** service. 😔😔😔😔

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Sept 2022, 10:16
Official
Hello  Martin,
 
Thank you for reaching out to Pick n Pay Customer Care team.  We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.

We do apologize for the incomplete order that you have received.

Kindly provide us with your UID (ORDER NUMBER) so we can escalate accordingly.

Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.  WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1   Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00   Thank you so much for choosing Pick n Pay.   Kind Regards, The Pick n Pay Team