Pick n Pay, do you care about customers

<p>I visited the Pick 'n Pay Centurion Lifestyle Centre yesterday to take up a promotion I recieved on e-mail. There was no stock so I want to the customer service desk requesting for a rain check, where I was informed that no rain check will be issued as this is an instore promotion. I have recieved this promotion via mail and it was certainly not an in store promotion. I requested to speak to the manager and was requested to wait. I waited for half a hour before the Branch Manager decided to show up, his response to me being unhappy about the waiting time "my apolgies sir, I had to eat". </p> <p> </p> <p>Relating to the above I can garuntee you that I will never vist a Pick n Pay store again, as you don't give a dime about customer service, You managers are useless and what exsample does this set to the rest of the staff. Phoning the complaint centre the service was not any better. I log the complain where I was ask to spell the managers name, how do you expect me to spell the managers name, it is not my name????? I was informed that I would recieve an e-mail with the reference number on it, guess what, no e-mail ws send.</p> <p> </p> <p>So Pick 'n Pay stop with your false advertising. sort out your branches or expect to loose more customers. I would rather go without your point and go to a checkers right next door.</p>