Pick 'n Pay Distressing Online Shopping Experiences

Extremely unpleasant experiences. On more than one instance the delivery service refused to deliver to my door (on one occasion when they did get to my door, they literally threw my order on the floor, I am not exaggerating).

I specifically stated that I did not want replacement items for those that were not available, but items were replaced. A few products were stale, and or opened, which means that they were contaminated, and I therefore could not use, (I had to throw these items away).

The service provider that they have used for delivery was extremely unprofessional and insolent. Despite my bad experiences, where delivery was never made, etc. I have given Pick 'n Pay more chances than they deserve to redeem themselves, and I was still repeatedly disappointed. I would never ever make a recommendation!!! The irony is that, I reported these incidents on their survey, but no feedback was forthcoming since then. Extremely disappointed with this service provider :-( The one star rating is not deserving, but I don't have another option.