1 reviews | Active since Nov 2012
PICK'N PAY!! DISGUSTING SERVICE FROM YOUR MANAGER!!
<p>I went to PICK 'N PAY Centurion Mall to get some toiletries when I saw a pack of Always sanitary pads with a price tag of R14.99. Like anyone lady would have I jumped for a pack thinking it was on special. I arrive at the till only to find that it was the incorrect price. I told the cashier that there's more than 20 packets of those sanitary pads packed on the shelf so that's what I will pay. She called her supervisor who went to tell JAMES the manager. I was shocked when the supervisor returned and told me that the manager says that he will not sell them to me for the displayed price and that I should "TAKE IT OR LEAVE IT!" </p> <p>I asked them to call James for me, when he arrived I explained that I got the sanitary pads on a shelf with a price displaying a certain price and that's the price I intend to pay.</p> <p>James the manager showed no concern nor remorse and dismissed everything I had to say, he was very rude and imp**** that I was wasting his time. I then asked him to write down his name and surname for me, he rudely refused proudly in front of his staff. I told him that I would take the matter forward, he gave me an 'I don't care' attitude and said I should go ahead.</p> <p>I'm very disappointed and was embarrassed by how James treated me in front of his staff and other customers. I always shop at Pick'n Pay, today was the worst service I have ever received and I don't look forward to shop there again...I hope my friends, family and anyone who reads this doesn't shop at Pick 'n Pay in Centurion Mall, as they will probably receive the disgusting treatment I got. It spoiled my whole day!</p>
Good day Abongile,
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response and the poor service experience.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
Good day Abongile,
Thanks for taking the time to address your complaint with us.
Please accept our apologies for the delay in response and the poor service experience.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
