IM
Innocent M
1 reviews | Active since Nov 2023
23 Jan 2025, 11:40
Pick n pay disgusting service!
They are unreliable and ***********. I've been waiting for a refund since 25 December 2024! I've been sent from pillar to post like a ping pong ball as though I'm a mad person!! by Nicole Egeonu, Saajidah Salie and all of their consultants who seem to have no idea of what they are doing. I've followed all steps of their refund policy, and was human enough to be patient with the process but till today I'm still hearing stories by Zanele and the whole asap call centre division. I need my money you bunch of ****mers!
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Replies (1)IM
Innocent M's updateReviewer Update
23 Jan 2025, 12:19It has literally been a whole month and i get the same response even from the so called managers, Nicole Egeonu is even running from taking my calls. Saajidah Salie keeps telling me the same thing without a solution. They don't even take their clients serious and that's why even that driver never came back to bring the items that were missing from my order and made me wait for nothing, after I told him I was already late for the family Christmas lunch I had to attend. Imagine waiting for an order from 08:00 am only to receive it at 14:30 and to make things worse find that there are some items missing.
And now its part two of the run around of the refunds of the same issue...clearly pick n pay does not take their customer's serious. this is my last time using their delivery service. and I will be sure to let the public know of this. I want my money back.
And now its part two of the run around of the refunds of the same issue...clearly pick n pay does not take their customer's serious. this is my last time using their delivery service. and I will be sure to let the public know of this. I want my money back.
IM
Innocent M's update23 Jan 2025, 12:19
Reviewer Update
It has literally been a whole month and i get the same response even from the so called managers, Nicole Egeonu is even running from taking my calls. Saajidah Salie keeps telling me the same thing without a solution. They don't even take their clients serious and that's why even that driver never came back to bring the items that were missing from my order and made me wait for nothing, after I told him I was already late for the family Christmas lunch I had to attend. Imagine waiting for an order from 08:00 am only to receive it at 14:30 and to make things worse find that there are some items missing.
And now its part two of the run around of the refunds of the same issue...clearly pick n pay does not take their customer's serious. this is my last time using their delivery service. and I will be sure to let the public know of this. I want my money back.
And now its part two of the run around of the refunds of the same issue...clearly pick n pay does not take their customer's serious. this is my last time using their delivery service. and I will be sure to let the public know of this. I want my money back.