Pick n pay disappointed

Good Day, I've been a loyal shopper for many years not complaining. Today the one time I needed pick n pay with a small issue they showed me the reluctance to assist. We purchased more than R1200 just today, excluding all my during the month purchases. We were charged for 5 items, receiving only 4, I don't car what the ampunt is you get what you paid for so you pay what you get. I every shopper loses just R10, what do s that equate to for a day ? Then the call center wants me to drive back, to sort out the problem ??? Who refunds my transport oxowts ??? For sucj a small amount, this service ??? Pick n pay woipd never allow me out of the store with even R1 not paid for but I'm ****** from and asked to lose more and drive back ??? Now this is not customer service, but blatant disregard for a client.

Very unhappy it's not the amount, but the way it wasn't resloved.