Pick n pay Diepkloof square

I cannot express my disappointment with the service pick n pay offered my mother today. My mother is mourning process and cannot stand in long queues or get home before the sun sets. We have gone to many different malls and shops where my mum has always been given first preference because of the circumstances I have mentioned. We get to pick n pay Diepkloof and a young man asks the cashier to attend to another person who was after my mum and my mother asked if there was any humanity in what the young man by the name of Thabo is doing ? Thabo still didn't see anything wrong until I asked to speak to a manager. Thabo paged the manager who wasn't available and instead we were offered the most horrific person , Cairn or whatever his name is , has no respect or whatsoever for the customer , he doesn't listen instead is very quick to respond. I addressed a lot if concerns regarding the treatment my mum was given and he ,Cairn didn't care but wanted me to listen to what his saying. I am not crazy and for him to even make my mum and I seem crazy is appalling!Cairn couldn't even show any Ubuntu in a ****** black community There women mourning are given all the respect there is but the manager didn't even offer any apology and wanted me to listen. I want something done with this manager no one treats my mother that way. I will blow up all social media accounts until someone attends to this horrible experience!Cairn is a silly excuse of a human. He's inhuman is disgusting !!!!