EI
Edith I

1 reviews | Active since Jun 2017

21 Jul 2017, 14:07

Pick n Pay Diepkloof Square

<p>I was at Pick n Pay Diepkloof square on the 17/07/2017 @16H18 Cashier number 41.</p> <p>The cashier refused to pack some few stuff that I bought, I ask her who is going to pack for me she said they are short of packers, I asked her to call her manager to pack for me, she took the plastic and literally tossed what I bought in the plastic and push them to me.<br /><br /></p> <p>Another thing their staff from the liquor store does not pack for customer's they will just throw the plastic and you will see to finish.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jul 2017, 16:57
Official

Good day Edith,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas