CP
Crystal P

1 reviews | Active since Jun 2013

29 Jul 2018, 23:17

Pick n Pay Delmas will never see me again!!

Please can the pick n pay brand do something about the disgusting, appaling treatment and service to Delmas residents from Delmas pick n pay. I am not even interested in a call back or anything for that matter to do with pick n pay Delmas. Me and everyone i know have had it up to here with them. I will not set my feet there i will drive to the next town or use any other shop. I don't know how many times i have seen people complaining about their disgusting and rude treatment of customers. They seriously need to learn what is customer service. Please instead of having 20 different people standing around doing nothing but chew bubblegum and chat please employer a customer service rep or just try and improve your attitude toward customers who are spending their money at your shop. I have always tried to stay positive about this shop after all my bad experiences there but Friday that passed was the last straw for me! Goodbye for good. I am now committed to never setting foot there again!

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jul 2018, 13:43
Official

Good day Jane,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

We would like to thank you for your valued feedback, we view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Thabisile Macuacua