PICK N PAY DELIVERING OLD STOCK ON DELIVERY SERVICE

On 11 June, 2021 we decided to make use of the Pick n Pay delivery service. The "Bottles" app is not very good but that may just be a matter of opinion. On 14 June I lodged a complaint on the Bottles app. The had sent milk to us with a "use by date" only 2 days away on 2 of the milk cartons and 5 days away on the other two. The milk was off. Anyway, they opened a compliant on 14 June. On 16 June I got a response "This email will now be closed. Should your query not be resolved please respond to reopen the ticket." Realising that the Bottles app is a shambles, I lodged a complaint on the Pick n Pay website on 16 June. This was acknowledged on 23 June. On 23 June they referred me back to the Bottles app. To date nothing has been resolved. I am not impressed. The long and the short of it is, DON'T BUY PERISHABLE GOODS ON THE PICK N PAY DELIVERY SERVICE. They will send you their older stock to move it, only for it to go off in your hands. I have made a point of looking at the "Use by dates" of milk on the shelves. Generally it goes 11 days into the future. The milk that they sent was 2 days and 5 days into the future. I rest my case.