pick n pay customer service , so disappointing

had a very bad experience with pick n pay today. went to make purchases at protea glen mall. the cashier at till number 9 so rude and impatient, her name is Duduzile Khumalo. gave me a torn R100 note and i asked her to to give me another one. was she so disgusted with my request. got home, before i even cut my banana loaf, it was bitten , clearly rodents chowed it. i then tried calling the store, didnt go through. decided to google their head office number , my biggest mistake ever. the woman that answered there was extremely rude and impatient.i even lost it cause of her attitude. even when i **** that i was from a newspaper , she told me she doesnt care. continued with her bad attitude. i then dropped the call, her again who answered, she continued with the verbal abuse till used the F word and i was totally disgusted and angry.googled another number, which turned out to be their customer care line. whilst trying to speak to an agent, my phone rung. assuming it was someone from the head office calling, same operator. continued with her attitude and even worse she told me she is going to deal with me. she was threatening me. like really how do you call a customer back and continue with the abuse? she called me from ***@10.56am. disrespecting me wasn't enough . she wanted to continue with her rudeness. as to how she got hold of my number only her and the company knows. I Am so disgusted right now. i want the CEO to listen to the recordings and tell me is this the way , an operator behaves. as for calling me and continuing with this abuse really shocked me. She said her name is Pertunia and I can report her if i want. she absolutely doesnt care. so now going back to the banana loaf which i bought from your store, what Am I expected to do with it. i need you to send someone to see it. i even took a picture. im so disappointed . my bad day with Pick n pay