LP
Llewellyn P

1 reviews | Active since Sept 2018

23 Sept 2018, 09:31

Pick n Pay credit card bad idea

Asked for a automatic debit order on my credit card when applying. Never happened.

Phoned them 4 times to send me the balance to pay and cancel this credit card, as it is going to affect my credit score if it is unpaid. Even went to the store to pay and they told me it is paid and will be cancelled. Now they keep sending me unpaid sms's. I hope this does not affect my credit score. What can I do to get proper help to pay and get this card cancelled?

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2018, 10:56
Official

Good day Llewellyn,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We are busy addressing your complaint with our Store Card Division.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Should you need any further assistance please do not hesitate to contact us on the below numbers provided.

Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00

Our Contact number is ***.

Kind Regards,

Vanitha Venketas