RW
Rob W

1 reviews | Active since Jan 2019

20 Jun 2020, 07:15

Pick n Pay COVID gone MAD!!

Pick n Pay Brentwood Park have taken COVID to another ridiculous level. They are insisting that every shopper must take a trolley into the store??!! I went in to purchase a loaf of bread and had to lug a trolley with me which makes absolutely no sense. Clearly customers don’t matter and don’t tell me it’s in the public health interest it’s a joke!!! Wake up!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jun 2020, 10:15
Official
Good day Rob ,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We are sorry that this practice was inconvenient for you but we are trying to make our stores as safe as possible for our shoppers and staff.

Our trolleys are frequently deep cleaned and sanitised before & after use by our customers as well as  at the end of each day and each morning to ensure that they are clean and safe for use by our loyal customers.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team