1 reviews | Active since Apr 2018
Pick N Pay - Constantia
Has any one else suffered from the acute embarrassment and shock of stepping through the security scanning beams when exiting a shop, and it goes off ?.
This has happened to my 73 year old wife on 5 occasions, each time she has had to unpack certain items purchased and produce her slip to prove her innocence, followed bye the active embarrassment of people she knows and talks to walking by looking at her like she has resorted to shoplifting.
When speaking to management, they just blame staff and say they are not scanning the items properly. Yet nothing is done about it and it still keeps happening - apparently to other people too.
I have contacted head office an left a number of messages with certain individuals in Top Management, but have had no feed back. Security Manager has given feedback to no avail. Spoken to the Shop Management to no Avail.
When Raymond Ackerman cut the Red Ribbon after re- opening after the renovations his words where "The Opening of our Flagship store" I'm afraid the Ship Has Sunk
Really seem to be at a loss.
Good day Dave,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Dave,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
