RE
Runnning E

1 reviews | Active since Jan 2016

27 Jan 2016, 13:36

PICK 'N PAY - CONSISTENT BAD ATTITUDE!!!

There are more than 2000 complaints regarding pick n pay stores nationwide and I realized that the bad service and hateful treatment we consistently receive will NEVER EVER be resolved - we spend a minimum of R55000.00 per annum - Pick 'n Pay's response to ALL the complaints on the Hello Peter site is that we apologize and that it will be send to the correct channels to be dealt with.BREAKING NEWS, they don't deal with the bad attitude, bad service and blatant BS!!!!! because the staff control the stores not the managers.On behalf of 4 other families the ONLY way forward is to break ties with Pick 'n Pay - last straw was Till number 15 at Pick 'n Pay Hypermarket Faerie Glen - madame(Cashier) - that treated my daughter worse than a dog,shouting, screaming which i heard OVER the cell phone!!!! NEVER AGAIN will they take my money and knowing the other families I do not stand alone - we know the loss of more than R216,000.00 per annum (for 4 families) will not be felt by Pick 'n Pay and frankly we don't care,good luck to the rest of the consumers that probably do not have a choice but to shop at one of these stores.We have complained to the Managers before and NOTHING HAS EVER CHANGED

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Jan 2016, 14:50
Official
Hello runningonempty20,

Please accept our sincere apologies for this very poor service related incident, and for any inconvenience caused.

I have escalated this to our Store GM and our Inland Hypers Regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee
Customer Care

Ref Number : ***

Best regards,