HEMG
Hantie En Madelein Goosen

1 reviews | Active since Mar 2018

30 Mar 2018, 13:39

Pick n pay condensed milk special advertised for Easter

To whom it may concern.

I am a very unhappy customer today. I went out to buy a special that is advertised in your pamphlets. I was told that the shops were out of stock. HOW IS THAT POSSIBLE TO ADVERTISE SOMETHING THAT YOU DONT HAVE STOCK OF? I went to 3 different hypermarkets and the response was the same. Can you clear this up for me. ?

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 Apr 2018, 09:19
Official

Good day Hantie,

Thank you for taking the time to write to us.

Kindly note that the issue has been addressed with our Buying team to ensure that all stores are fully stocked for future promotions.

Please feel free to request for a Rain Cheque should an item be out of stock.

Please accept our sincerest apologies for any inconvenience caused.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen