NH
Nonkululeko H
1 reviews | Active since May 2019
28 Jun 2019, 09:42
Pick n pay collection bad service
I went to pick n pay maponya mall on the 28th june 2019 to collect my casserole dish as part of their promotion but to my surprise they do not have them in stock how do you do a promotion and not have stock... its been almost 2 weeks going for my collection without success and to make it worse the customer service manager was so rude
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Replies (1)Pick n Pay's replyOfficial
28 Jun 2019, 10:27Good day Nonkululeko,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your experience at our store. Please accept our apologies for any inconveniences caused to you. We have contacted the store and have been advised that they have run out of the dish for 90 stamps sooner than expected. This item is on order, we are busy addressing this with our ViVo Promotional Team & buyers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your experience at our store. Please accept our apologies for any inconveniences caused to you. We have contacted the store and have been advised that they have run out of the dish for 90 stamps sooner than expected. This item is on order, we are busy addressing this with our ViVo Promotional Team & buyers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply28 Jun 2019, 10:27
Official
Good day Nonkululeko,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your experience at our store. Please accept our apologies for any inconveniences caused to you. We have contacted the store and have been advised that they have run out of the dish for 90 stamps sooner than expected. This item is on order, we are busy addressing this with our ViVo Promotional Team & buyers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your experience at our store. Please accept our apologies for any inconveniences caused to you. We have contacted the store and have been advised that they have run out of the dish for 90 stamps sooner than expected. This item is on order, we are busy addressing this with our ViVo Promotional Team & buyers. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
