1 reviews | Active since Dec 2015
Pick n pay clothing southgate is a trash
So I brought a dress at pick n pay southgate, wore it once and it was torn at back. Took it back to the shop with a proof of payment which states when the dress was brought , I was told that they will not take it back as it could be my fault that the dress it is torn. How on earth do I pay R169.00 for poor quality, manufacturers fault and get an ass attitude at the shop. Pick n pay are saying that you sell **** clothes and we should accept it and you won’t exchange or refund and investigate your product. I am disgusted by this and will never set my foot or refer anyone to buy your clothing as you sell **** and your staff has a nasty attitude.
Good day Victoria ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We view this incident in a very serious light.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Victoria ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We view this incident in a very serious light.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas