Pick n Pay chilli lane is disrespectful

Pick n Pay Chilli Lane to be specific needs to stop with the delivery. What's the meaning of ASAP if it's going to take forever?? With them, it's literally over an hour before they even start with the shopping. Seriously, this is nonsense. I've let it slide way too many times! Having your order delayed is one thing, but also not answering their phone is wild.