Pick n pay Cashiers

I am disappointed with the service I received from the cashier who assisted me today at Southgate Pnp... I gathered from the till slip that her name is Mathapelo Ruiters.. She continued having a conversation with her friend beside her and I had to ask for my change and a plastic which she had already charged . After paying for my stuff she merely ghosted me and continued doing something else. I had to ask for my change which she claimed to have forgotten. I always avoid Southgate because of the service level but sometimes we have no choice because it's our neatest mall. Please train you staff...