PICK 'N PAY CANNOT HELP WITH WITHDRAWALS

On 17/12/2015, I went to make a withdrawal of only R2200 at PnP Chilli Lane. I could only be assisted with the withdrawal of R200 as they did not have R2000 due to restrictions imposed by the company as per store manager Eun on maximum cash to be handled by the tellers. None of the tellers had R2000 & I had to be sent away. Another desperate customer asked if he could wait for at least 5-15mins & the response was that there will be still nothing because the available money is received from buying customers. This is so disappointing coming from a PnP store, to drive all the way to a branch I supported for yrs & be turned back bcoz the entire store does not have R2000 is pathetic & disgusting. It is utterly uncalled for to send customers away bcoz a store can't provide the very service it prides to be offering. I've been to branches that will make means when a specific teller does not have enough money but for the whole store to not have a R2000 sounded rather silly & uncaring towards customers. It is my very 1st bad experience with a PnP store throughout the country. I hope it is the 1st & last bcoz there are tight competitors out there, PnP is not doing customers any favour