Pick n Pay Canal Walk Service

On Monday the 29th of August 2022 at around 17:45, I went to Pick n Pay Canal Walk. Take note this is month end. I stood in the que for 40 minutes due to there only being 3 tellers. How is it possible in a large mall like Canal Walk to only have 3 tellers at month end. This is absolutely ridiculous. After receiving my slip I noticed I payed more than I should have. My bill should have been R380.00 however it was R411.00. After quickly investigating the slip I noticed that the nescafe cappuccino special did not go off. So instead of only paying R90 I payed R120. I told the teller that there is a mistake on the slip and she told me to go to customer service. I then went to customer service where I had to stand in another que for 20 minutes for a mistake Pick n Pay made. The manager at the store is non existent taking her time walking around. In total I had spent an hour in ques due to Pick n Pay's non-existent tellers and bad service. Very very disappointing service and I will definitely not be supporting Pick n Pay anymore. All the stores has the same problems, not enough tellers.