MS
Mpho S

1 reviews | Active since Aug 2019

24 Jan 2020, 11:19

Pick n Pay Campus Square insulting customers

Truly disappointed in the management of pick n pay campus square, I was insulted and man handled by their security guard and it was the first time. I'm disappointed that it happens in-front of them and they just say they'll handle it. They are rude to customers and assume everyone buying there is a UJ student, I was insulted about my height of which i can't change and manhandled by their security falsely accusing me and my friend saying we ***** in the shop when we go inside the liquor store with our water bottles or Laptop bags. He said we must leave them on top of their trolleys unattended because they don't have a parcel counter. I reported this to the manager and this security guard still persisted in-front of the manager and nothing was done.

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Replies (1)
Pick n Pay
Pick n Pay's reply27 Jan 2020, 10:44
Official
 Good day Mpho Sofika,  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the bad service and inconvenience caused.   We are addressing your concerns with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards,          The Pick n Pay Team