1 reviews | Active since Apr 2017

15 Mar 2018, 13:42

Pick n Pay Buitekant Nee!!!

On the 15/03/18, I went to Pick n Pay Soshanguve Buitekant to buy pap n such and the lady at the cooked food counter ignored me numerous times even thou am clearly at the front. She even forced to assist an employee who bluntantly told her to assist me 1st but still got ignored. When she finally came to assist, she again stopped assisting me with no reason n assisted the security guard lady who came after 4 other ppl on the queue. We were finally saved by a lady called Rebecca as she saw this last old lady is not giving service that on pick n pay standards. Let her go to pension if she that old, because it seems employees come b4 ordinary paying clients.

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Mar 2018, 10:07
Official

Good day Kabelo,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen