1 reviews | Active since Apr 2017
PICK N PAY Boardwalk Something is off with your Security Guards interactions
I walked out of the Pick n Pay at 10:52 on the 4 Jan 2025. As I exited the Security Gaurd made a comment to me which I will repeat when the Manager calls me. This seemed a bit inappropriate as it was not related to shoplifting or anything, but more of him being "fresh" with me. It was in Zulu which he repeated twice. If he had anything NOT inappropriate to say it would have been in ENGLISH. This is a second inappropriate interaction with your security gaurd. A few days ago when myself and my mum walked into the store the lady security gaurd wanted to know where "the other lady" was that "normally" comes with us. We were confused, as we had no idea who she was referring to as we typically come alone or the two of us. But she pointed out she saw us shopping with "another lady" the other day and demanded to know where she was. We were still confused. She then described her and it turns out she is someone who works for us, but security wanted to know why she was not with us on this particular day. I will explain to the manager again the full description of this encounter. This was not friendly chit chat but sounded a bit like judging us.
The last incident today made me feel uncomfortable. I tried to call the store immediately when I left to complain but there was no answer, hence this is the only way to get someone to address this. I would urge the manager to call me to discuss as something feels off. Until I am comfortable I will not be supporting this store.
