WG
Wayade G

1 reviews | Active since Mar 2023

28 May 2023, 07:55

Pick n pay Bluff Hillside.

This is the ****ing 4th time I'm writing a review! For a reputable company that's running for years ul are pathetic and unprofessional..I ordered food online IN MARCH IT IS NOW GOING FOR ****ING JUNE MAYBE IF I USE VULGAR LANGUAGE I WILL GET ASSISTANCE!! BOUGHT FOOD ONLINE IN MARCH LAZY WORKERS DONT CHECK EXPIRY DATE THEY DELIVER STALE ****ING FOOD WHICH I MUST PAY FOR HELLO PETER PLEASE RELEASE A PLATFORM WHERE WE CAN POST THE **** WE ARE GIVEN IVE BEE N BACK N FORTH WITH PNP FROM MARCH THEY PHONED SAYING MY MONEY IS REIMBURSED ON MY SMART SHOPPER ONLY TO GO TO PICK N PAY BLUFF N GET TOLD NOTHING IS THERE SO UL LYING TO CUSTOMERS MAKING US ****ING CLOWNS! END OF May still no money REIMBURSEd I want my ****ing money !

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 May 2023, 16:20
Official
Hi Wayade,

Thank you for reaching out to the Pick n Pay Customer Care Team. 

We do apologize for the poor customer service you have received from the team for still not getting your refund back for the bad quality items received through the online team.

May you please provide us the order number so we can look into the matter and revert back to you.

Thank you in advance.

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. 
 Chat to us on WhatsApp : +***7 Call us on   : *** Email us on: ***
 Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00  Thank you for allowing us the opportunity have this resolved. 
 Kind Regards, The Pick n Pay Team

Best regards,