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NICOLETTE G
1 reviews | Active since Jun 2019
10 Jun 2019, 18:11
Pick n Pay Benadie Drive Bloemfontein
My mother went to Pick n Pay Hyper Benadie drive Bloemfontein to book a Greyhound bus ticket. They booked it to the wrong destination. After numerous visits they keep on shaking their hands and refering us to Greyhound for a refund. After 3 weeks I still have not received my refund due to no interest from Pick n Pay and their *********** staff.
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Replies (4)0
Replies (4)
Pick n Pay's replyOfficial
11 Jun 2019, 10:44Good day Nicolette Green,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply11 Jun 2019, 10:44
Official
Good day Nicolette Green,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
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NICOLETTE G's updateReviewer Update
14 Jun 2019, 20:22still no results!!!!!!!
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NICOLETTE G's update14 Jun 2019, 20:22
Reviewer Update
still no results!!!!!!!
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NICOLETTE G's updateReviewer Update
14 Jun 2019, 20:26still no results for a mistake made by Pick n Play
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NICOLETTE G's update14 Jun 2019, 20:26
Reviewer Update
still no results for a mistake made by Pick n Play
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NICOLETTE G's updateReviewer Update
14 Jun 2019, 20:38still no answer from Pick n Pay who made the mistake. I will never go into a branch again!!!
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NICOLETTE G's update14 Jun 2019, 20:38
Reviewer Update
still no answer from Pick n Pay who made the mistake. I will never go into a branch again!!!