1 reviews | Active since May 2018
Pick 'n pay bad supervision
Pretoria - Bosman pick 'n pay continues to disappoint, customer service very poor, 1st they ain't team players they all roam around the market but different job description when you require something, you have to be referred to someone else. 2nd, I don't know what they're return policy is but no apologies for keeping food that is way over their sell by date on the shelf. No do you want to take another one? Nothing all they can do is be mad. Worse I was assisted by a supervisor.
Good day Lebistso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Lebistso,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
