Pick n Pay bad service
I ordered food online, booked a spot for Wednesday this week. Then the order does not show AT ALL. then you phone the customer care line, they make you hold for half and hour without any answers and with a promise to return your call. Surprise, surprise this does not happen either. The next day I phone and again you have to hold for 20 minutes just to hear the driver is on the way. Which does not help me. You book and pay for a slot for a reason. Now i have to leave work to try and get home to take the order, the service has been shocking from pick n pay. an i don;t expect a phone call from them either.
Good day Nathali,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our apologies for the delay in response and any inconveniences caused to you via our online shopping department.
We will pass your feedback on to our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Nathali,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our apologies for the delay in response and any inconveniences caused to you via our online shopping department.
We will pass your feedback on to our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas