1 reviews | Active since Jan 2012
Pick n Pay bad quality and worse customer service.
I have been experiencing such bad service from Pick n Pay lately. I have logged 2 separate incidents on their website, one over a month ago, the other a week ago. No response at all. It's pathetic how their customer service has dropped to such a bad level. The jeans that I bought from them I have worn 4 times and they have torn. Slippers that I bought is not even 2 weeks old, and it tore as well. Very bad quality materials lately and even worse customer service.
"Good day Coreen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
"Good day Coreen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua