FT
Faghri T

1 reviews | Active since Nov 2014

29 Oct 2019, 16:17

Pick 'n Pay BAD Driver

To whom it may concern:

Are your GARAGE BILLS PILING UP:

Maybe here is why... Yesterday I witnessed one of your trucks off roading to avoid a traffic jam and as they were speeding across the gravel noticed a police officer and quickly forced some poor drivers out of the way frantically trying to get back on the road. I was very amused at this whole thing because Pick and Pay is splashed across the doors. He really was advertising and representing your BRAND NAME.

If required I have photographic proof but the vehicle tracking number was RS0054 and this happened last night on DF Malan Drive heading towards PTA North

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Oct 2019, 10:58
Official
Good day  ***hri,

Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, and will be  addressing this with our management team.

Please forward us the pictures you have to *** to enable us to attach this to our escalation to our Logistics Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team

Best regards,