Pick n Pay ASAP! supplying spoilt items

Pick n Pay asap! Order received: 31 January 2023 @ 12:00, Complaint made: 1 February 2023. Receiving spoilt items (covered with mold 😡) as per photos provided. Your response: “Please note that you will be refunded for the candy g****s only as the wraps is not expired as it only expires 12-02-2023.” Really!?! You provided a spoilt item to a customer, at least replace or refund the item. Disgusting, disappointing and angering to say the least. Customer service??? What customer service!?