Pick n Pay ASAP shame

I ordered Stuff on the ASAP app and paid for it and after that I got a notification that some things were out of stock and the money got credited in the app and I went on 31 Dec and made a wallet pay out for you to pay the money back into my bank account. It is past 10 days and still no money in my bank account! This is ridiculous and I will make sure people know this and that you dont pay back people money! I will never shop on the ASAP app again and never use it again