Pick n Pay ASAP robs clients

HOW PICK N PAY ASAP ROBS THEIR CUSTOMERS. I ORDERED 4 BAKERY IYEMS FROM EMPANGENI PICK N PAY.. ON THE APP IT REFLECYED IN STOCK AND THERE WAS NO ALTERNATIVE OPTION. AFTER PLACING THE ORDER WHOCH TOOK OVER AN HOUR. I CHECKED THE APP TO FIND 2 ITEMS FROM THE BAKERY REFLECTING AS OUT OF STOCK. I CALLED THE STORR TO CHANGE THE ORDER, HOWEVER THEY FINALISED IT AND NOW ARE TELLING ME I NEED TO HAVE A MIN ORDE OF R100 AND PAY ANOTHER ASAP DELIVERY FEE. SPOKE TO DESMOND, 1 OF THE 'MANAGERS' THAT WAS OF NO HELP