XF
Xander F
1 reviews | Active since May 2015
25 Feb 2024, 17:30
Pick n Pay asap! Pick n Pay Canal Crossing, Potchefstroom
Pick n Pay asap! Unfortunately, this is the worst app and delivery service. I could not select alternative products or indicate that I don't want alternatives. My order was accepted at 11h12 today (Pick n Pay, Canal Crossing, Potchefstroom). The estimated delivery time is extended every 30 minutes. Status is indicated as "We're wrapping up your order" for the past 4+ hours. I'm still waiting for my order to be delivered. I will rather use competitors' delivery apps in the future.
Helpful (0)
Replies (3)0
Replies (3)XF
Xander F's updateReviewer Update
25 Feb 2024, 17:36Also, no one answers when I call the customer service centre! 😒
XF
Xander F's update25 Feb 2024, 17:36
Reviewer Update
Also, no one answers when I call the customer service centre! 😒
XF
Xander F's updateReviewer Update
26 Feb 2024, 15:14I've spoken to three different agents today. All of them promised that it will be resolved, yet their responses are inconsistent, ranging from your delivery is with the driver to a new driver has been assigned. I have still not received my delivery: 28 hours and counting...When will this matter be resolved?
XF
Xander F's update26 Feb 2024, 15:14
Reviewer Update
I've spoken to three different agents today. All of them promised that it will be resolved, yet their responses are inconsistent, ranging from your delivery is with the driver to a new driver has been assigned. I have still not received my delivery: 28 hours and counting...When will this matter be resolved?
XF
Xander F's updateReviewer Update
26 Feb 2024, 18:27Correction: I was informed this afternoon that Pick n Pay West Acres, Potchefstroom was the culprit and not the Canal Crossing branch. Apologies.
XF
Xander F's update26 Feb 2024, 18:27
Reviewer Update
Correction: I was informed this afternoon that Pick n Pay West Acres, Potchefstroom was the culprit and not the Canal Crossing branch. Apologies.