Pick n Pay ASAP Pathetic

I placed an order through the Pick n Pay ASAP app for delivery on Tuesday the 3rd of August. On delivery realised half of what I ordered wasn't in the bag. Called the customer care and person assured me that it would be delivered before the end of the day. Nothing. On Wednesday morning called again. Spoke to Vuyo. He apoligised humbly and promised high and low to sort it out and come back to me. Nothing. Later on Wednesday I called again. Spoke to Palesa. Asked for a Supervisor to call me. Left my details. Nothing. Vuyo called again to confirm I received my stuff. Said no. He said he would call me back in 10 minutes. Nothing. On Thursday, I called again. Spoke to Yolandi. She also apologised and promised high and and low that she will call me back. Nothing. Worst customer service ever. Now it is Friday the 6th of August. I still didn't receive my missing stuff. I still haven't been refunded and no one has called me back. Pathetic!