Pick n Pay ASAP is trash

Pick n Pay is A**

I placed an order for my kid, which was the baby formula and other stuff only to receive a delivery with the baby formula missing and then being told I will receive the refund the in 3 to 5 working days, then they say "sorry for the inconvenience like that nonsense will feed my kid for the days waiting for that money. I am no longer using Pick n Pay ASAP as they have failed me as customer.