Pick n Pay ASAP is a nightmare

I am at this point frustrated and disgusted at the lack of competence and sense of agency with Pick n Pay ASAP. I reside in Nelspruit and only 1 of the 4 times I have ordered have I received my orders at a reasonable time. The other 3 have been a range of 8 to 28 hours later. The use of the acronym ASAP is a joke. You will wait and wait and wait. I am a busy professional so getting my groceries delivered seemed like a good option. I have used delivery services for the other retailers with no issues at all. Pick n Pay is terrible. Today I placed an order, was advised of the time of delivery. 30 minutes before that time I got an alert advising me that the driver could not get hold of me hence deliver was cancelled. I have no missed call, sms or WhatsApp so obviously it is a lie to excuse yet another delay in delivery. Using this option should be a benefit, especially because we pay for it, not a painful inconvenience. I'm so fed up at this point. Pick n Pay get your stuff together. If not, cancel the delivery option. It is obvious that you don't have the capacity or ability to offer this option to your clients.