PICK N PAY ASAP FAILED TO DELIVER!

I placed an order at 5pm last night for delivery between 6pm and 6:30pm. My order has not arrived, someone called after 8pm last night to say I'll receive it this morning but I still dont have my order. I can't get through to the number on the app when I call, I cant use their chat service and no one rep**** to my emails that I sent to customer support.

This service is appalling and disgusting, my order being late is one thing but poor communication from pick n pay is the absolute worst way to treat a customer. I can't even use their channels to follow up because either there's mo reply on emails or I cant get through yobtheir number.

I ordered the stuff because I needed it, YESTERDAY! I want my order, and I demand compensation for this absolutely poor service from such a big company that clearly doesnt care about their customers. I couldn't cook for my autistic child yesterday because she wanted tomato paste. I had to calm her down which took hours coz she refused to eat something else but you lot don't care!!!