TM
Tumelo M

1 reviews | Active since Jul 2020

13 Sept 2024, 13:27

Pick ‘n Pay asap

Had a horrible experience with Pick ‘n Pay today, Pick ‘n Pay asap, this morning around 7am I placed my orders next thing I am told that the driver can’t get reach of me, my order got cancelled and returned to the shop, I called I was advised to re order again, then I did reorder same thing happened again, was advised to reorder, it was my 3rd attempt, had to call them immediately after placing my orders so that they notify me once they found a driver, ok this time got successful, the only problem is the driver was so rude, and it is not the first time coming across the rude drivers, Pick n Pay should teach their drivers the importance of a customer, is as if the driver is doing u a favor for delivering the food you paid for

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Replies (1)
TM
Tumelo M's update16 Oct 2024, 08:57
Reviewer Update
This is so frustrating today again I am expriencing the same issues I have experienced last month, getting notification that the driver has called me but no any missed calls, called your customer care explaining I am experiencing the same problems I had last month, Is this a norm thing with Pick ‘n Pay asap, this is really frustrating