Pick n Pay ASAP - Don’t use them!!

I placed an order yesterday at 16:00. Amount was R1500. My order only arrived at 18:15 pm with 4 out of the 7 bags. PNP Pinehurst closed at 18:00 so couldn’t query where my other 3 bags are. The first driver told us that the second driver is on his way to drop of the bags. I couldn’t track the second driver on my PNPASAP app. Lodged an complaint with no feedback from PNP. Contacted them the next morning to query about my other 3 bags, the guy told me the 3 bags are infront of him and they will be sending it as soon as possible. At 11am i went to PNP Pinehurst to query again and told them I’m there to pick my 3 bags up. No one know where to start looking for my 3 bags and I gave them my reference number on the app so they showed me the bags in the trolley, wanted to give it to me and I asked them where the fish, milk and cheese standing in this bag overnight and they said yes where I requested to exchange them for fresh products, took another half an hour to wait the guy told me he is waiting to hear from head office if they can give me the bags or drop them off for me.. I had to go home because I had my 2 year old toddler with me who had a operation and she was getting tired and grumpy and I had my newborn baby with me as well. It’s now almost 1pm, still no feedback or deliveries!!! I won’t recommend them to anyone!