Pick n Pay ASAP customer care is bad!!

I'm very annoyed with how a call center agent from Pick n Pay ASAP handled my call. I initially placed an order with them and the delivery driver couldn't reach me as he had the incorrect number. After the delivery was unsuccessful, I called customer service to update the number and then I placed another order just for it to be unsuccessful again because the number for the driver to call was still incorrect. I called customer service a second time and got put through to a lady named Lisa and towards the end of the call, she muted her mic for a moment (I know that's what they do when they have nasty things to say about the caller) and came back with an attitude and hung up on me before I could even get a chance to rate my call. That is not the right way to deal with an already upset caller.