PW
Paul W
1 reviews | Active since Nov 2020
15 Apr 2024, 21:02
Pick n Pay ASAP but no customer service
Just a heads up to anyone ordering from Pick n Pay asap! I received a mouldy product from them, which is well within its expiry date. However when I lodged a complaint via the App, they want me to figure out which store it came from (and then drive there to return it) as they don't know themselves. Result is...it's probably safer to order from another retail store who know what customer service means.
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Paul W's updateReviewer Update
17 Apr 2024, 11:29So it's almost been 24 hours since Pick n Pay rep**** to me on Hello Peter, however I have still not been contacted by anyone at Pick n Pay to resolve this issue. Do you think that offering an automated response makes your frustrated customers happy? If you do not want my business, then rather just save both of us some time and tell me to shop elsewhere.
PW
Paul W's update17 Apr 2024, 11:29
Reviewer Update
So it's almost been 24 hours since Pick n Pay rep**** to me on Hello Peter, however I have still not been contacted by anyone at Pick n Pay to resolve this issue. Do you think that offering an automated response makes your frustrated customers happy? If you do not want my business, then rather just save both of us some time and tell me to shop elsewhere.