MM
Mpho M

1 reviews | Active since Dec 2021

26 Nov 2024, 09:54

Pick N Pay ASAP Bull****

Hi

I placed an order yesterday (25 November 2024) on the ASAP app and tell me why the brand new iron i received was a used and burnt ****en iron??????????????????????????????????????????????????????????????????????????????????????????????????

What bull**** service is this from such a big retailer?

Received my order at my office place at 14:03 and tell me why when i opened it and it was an old used & burnt iron in a brand new box? Does this mean the dispatcher did not even check the item before handing it over to the driver? ***

It is within my rights as according to the CPA that I get what i have paid for and clearly Pick n Pay is messing with the wrong *****. I will paint their name all over social media and they will ****en serve me with respect. I want to also know the stupid store that processes orders for the Sandown area as clearly those dispatchers & management lack proper client service training.

I want them to bring a non used brand new iron and fetch this **** they delivered to me. I paid for delivery and i will not fetch any of their stupid airheads at any Pick n Pay store as the reason i ordered on the app was for my own convenience.

They must call me or send me an email and bring that iron to the delivery address that i used yesterday!

****** idiots!!!!!!!

0
Replies (1)
MM
Mpho M's update28 Nov 2024, 11:22
Reviewer Update
Unfortunately you have failed dismally to fully provide satisfactory customer service. I called the store in Benmore and even your contact center and was assisted by Onke. I was told i would receive my iron before end of business yesterday (27th of November 2024) or the latest would be this morning.

Tell me why i have not received a single call since for the delivery of the iron as currently responding to this the time is 11:22am and nothing has been delivered???????