1 reviews | Active since Dec 2020
Pick n Pay ASAP bad service
Pick n Pay ASAP service and the support thereof is just trash. My Order #*** was botched and the support that I've gotten after the I logged a ticket has been awful. The below were the issues I had with order: - Leaking bottle of Tonic Water - The can of automatic air freshener refill, had no spray nozzle and was a different scent to what is written on the label - Different surface cleaners to what I ordered were delivered - Different cistern blocks to what I ordered were delivered I have going back and forth with ASAP support, I have been confirming collection of the goods in question, but has been met with radio silence. And to top it all off, their mailbox is full now and none of my e-mails are going through. For someone that is spending R2500 + on groceries every month, I'm extremely ****ed at the service and support
I still have not had any help on this, no one has bothered to contact me till today, only to be told that they are waiting for feedback from me. The form of support I'm getting from ASAP keeps getting worse.
I still have not had any help on this, no one has bothered to contact me till today, only to be told that they are waiting for feedback from me. The form of support I'm getting from ASAP keeps getting worse.
For two weeks now, I've had people calling me and promising lies. For two consecutive weekends, I've been promised that someone will come collect the faulty/ wrong items, on each occasion there has been no contact whatsoever.
For two weeks now, I've had people calling me and promising lies. For two consecutive weekends, I've been promised that someone will come collect the faulty/ wrong items, on each occasion there has been no contact whatsoever.