Pick n Pay ASAP - bad service

Experienced very bad service with Pick n Pay ASAP. Requested a call back on their call center only to receive a call 7 days later. Placed an order 3 weeks ago, only received some items and had to call them on their call center for them to bring the remaining items. Placed an order yesterday, i have not received the two items. Send email to their support and i still have not received the items.