Pick n Pay ASAP a joke

I used Pick n Pay ASAP App to buy one item to be delivered to a friend's house, I see later on the app the order is sold out but I can see it is being delivered and driver is already on his way. So I assume the order isn't sold out. My friend then receives a sample container of blueberries? Not the order I sent. So instead of cancelling the order or contacting me for a replacement which would have happened if I had used Woolworths, you deliver the wrong thing. So I effectively I paid R55 for a sample pack of blueberries I didn't want. Had you notified me there was no stock I could have made an alternative plan and not had my time and money wasted.

Please refund my money, I am not paying R55 for a sample pack of blueberries I didn't want!

I also contacted your support, the first response I get is from Zayaaan Ajmoodien who sends a mail saying I assume this has been dealt with and closes the query without me replying and so far no response to any emails since.