Pick n Pay ASAP

DO NOT. I REPEAT, DO NOT ORDER FROM PICK N PAY ASAP. Ordered on the 24th of December early in the morning as a first time user, got a R50 off voucher, the voucher did not work (this should've been a clue), I payed anyway. Money was debited and my delivery time kept getting pushed back. Tried contacting the customer service line and everytime I requested to speak to a consultant the line would cut, I sent 5 emails to the department instead, no contact from PnP. 6 HOURS later I get an email that I would not be receiving my items and they would refund into my wallet. I requested a pay out from the app and it was only processed late afternoon on the 27th, now I have to wait 3-10 days for the refund. And I got a R150 off voucher that lasts for 8 days (and only works ON THE APP, what a joke), so basically you want me to give you more money before you've even successfully refunded my money. Why would I trust you again?! Please save yourself the stress of dealing with this company. Checkers60 has always been my go-to anyway and I regret giving Pick n Pay a chance.